Roka Media | How We Do Things

How We Do Things.

Great technology is designed to simplify complex process, and not to be a complex process.

You come first. Our strategic methodology is centered on your needs. We believe in unique solutions for different people and organisational types. By tapping into our industry knowledge and understanding your needs and vision we get the insights that drive our creative solutions. We engineer our solutions considering ever y aspect and interaction both pre and post implementation.

We believe that there are a number of critical elements to any transition towards transformation programme.

For this reason, we incorporate the following into our analysis and design:

Methodology

We apply a methodology that employs new technology and media tools to a fundamental business purpose. We call it ECE: Extensible Customer Engagement.

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1. Programme and Portfolio Management

All of our consulting engagements are governed by our Project and Programme Management methodologies which are aligned with industry standards

2. Architecture and Roadmap

Inputs from all assessments are brought together to create a single roadmap of initiatives covering people, processes, organization, tools, security and technology ensuring that client value is realized. Transitional architectures will ensure maintained capability while transforming your IT services.

3. IT Service Management

Assess your current capability to conceptualize improvement initiatives for consolidation in the overall roadmap. Focused on people, processes, tools and governance, we identify the appropriate strategy, design and transition considerations to ensure successful management and continuous improvement of your transformation programme.

In providing effective solutions, we listen to and understand you, we find out what’s necessary and we bring the best solution to life, for you.

Roka Media’s team of consultants and professional services experts are available to support the execution of these projects, or build a comprehensive transformation plan that will support your complete on-line business needs.